Malimoo Baby & Maternity :: CANADA
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Return Policy

Returns & Exchanges

We want your experience with Malimoo Baby Maternity to be a positive one. 

If for any reason you aren't completely satisfied, please let us know so that we can make the difference. 

How to return an item:

  • All returns require an RA (return authorization).  
  •  To obtain a RA, Please e-mail us at
  • Indicate RA required – “order numberin the subject line.  Your order number is obtainable from your receipt. 
  •  In your e-mail please indicate which item it is you wish to return. 
  • Once approved, you will receive a reply with the RA you are to use for your return.  You will also receive the address to where you are to ship the returned item.
  •  Repack the item in its original box.
  • Include a photocopy of your original packing slip with the item(s) you are returning.
  •  Consider insuring your package in case it is lost or damaged in transit.
  • Malimoo Baby Maternity Inc will not be responsible for items that do not arrive at our warehouse.
  • Please ensure that your RA number is indicated on your package to prevent your package from being refused and returned to you.
  • Malimoo Baby Maternity Inc. asks that merchandise be returned in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging.
  • Credits to credit cards take approximately two weeks to process from the time the return is received and processed.
  • All gift returns may be for store credit only; no cash refunds are available. 
  • Shipping costs incured with original order will be re-imbursed.  Cost of return shipping will not be re-imbursed.

The following items are not returnable/exchangeable under any circumstances: 

  • Merchandise that is damaged or used will not be accepted. We reserve the right to refuse a return on any product that does not meet these requirements.
  • Final sale items are not returnable or exchangeable under any circumstances.
Orders & Shipping

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